Question 1

How do I book a clarity chat?

Accepted Answer

Just use the calendar form on my website. We'll arrange a time that works for you. There's no pressure, no obligation, and no charge. It's genuinely just a chat to see if we're a good fit.

Question 2

What is a clarity chat?

Accepted Answer

It's a free 30 minute call where we discuss your business, your website goals, and whether I can help. I'll ask questions about your customers, your challenges, and what you want your website to achieve. Then I'll tell you honestly whether I think you need a build, a refresh, or something else entirely.

Question 3

I'm not very technical. Is that okay?

Accepted Answer

That's exactly who I work with! Most of my clients are massage therapists, event planners, photographers, tutors, and small business owners who just want a website that works – without the jargon and tech overwhelm. I explain everything in plain English. No coding knowledge needed.

Question 4

How far ahead are you booked?

Accepted Answer

Usually 3-6 weeks. I only take on a limited number of projects each month so I can give each Surrey client proper attention and maintain my fast turnaround times. If you have an urgent deadline, let me know in your clarity chat and I'll see what I can do.

Question 5

What if I'm not sure whether I need a website or just SEO help?

Accepted Answer

That's exactly what the clarity chat is for! I'll look at your current situation and give you honest advice about what would actually help your Surrey business most. Sometimes it's a full website, sometimes it's just a refresh, sometimes it's an SEO Power Hour. I'll never sell you something you don't need.

Question 6

Freelancer vs agency for website design?

Accepted Answer

Freelancers (like me) are typically faster, more affordable (£500-£2,000 vs £3,000-£10,000), and more personal. Agencies have bigger teams but higher overheads, longer timelines (8-12 weeks vs 4-5 days), and often outsource the work anyway. For Surrey small businesses, a skilled local freelancer is usually the smarter choice.

Question 7

What's better: hiring a website designer or doing it yourself?

Accepted Answer

Do it yourself if you have 40+ hours to spare, enjoy tech, and can write persuasive copy. Hire a designer if you're time-poor, want professional copy that converts, need proper SEO, and want it done in days not months. Most business owners I work with tried DIY first, got frustrated, then hired me. Starting with me saves time and stress.

Are we a marketing match?

Book a call with your local Marketing Expert

I want to know all about you, your business, and answer any questions you may have about my services. It will be a short 30-min chat. At the end of the call we’ll both know whether we are the right fit for each other.

What are you waiting for? Let’s find out.

Useful Links

Are we a marketing match?

Book a call with your local Marketing Expert

I want to know all about you, your business, and answer any questions you may have about my services. It will be a short 30-min chat. At the end of the call we’ll both know whether we are the right fit for each other. What are you waiting for? Let’s find out.

Useful Links

I want to know all about you, your business, and answer any questions you may have about my services. It will be a short 30-min chat. At the end of the call we’ll both know whether we are the right fit for each other.

What are you waiting for? Let’s find out.