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Privacy Policy

Last updated: June 2026

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1.  Introduction

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The Marketing Launch Company is committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, who we may share it with, and your rights under UK law.

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This policy applies to clients, prospective clients, website visitors, and anyone who contacts us.

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2.  Who we are

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The Marketing Launch Company is a trading name of Sophie Disley, a sole trader registered in the United Kingdom.

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ICO registration number: [pending]

Contact: sophie@themarketinglaunch.co.uk

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3.  Information we collect

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We may collect the following personal information:

  • Name

  • Email address

  • Telephone number

  • Business name and address

  • Project and business information you share with us in the course of our work together

 

We collect this information directly from you when you contact us, complete a form, or engage our services.

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4.  Lawful basis for processing

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Under UK GDPR, we process your personal data on the following lawful bases:

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  • Contract performance – to deliver the services you have engaged us for, including communicating with you, producing work, and managing your project

  • Legal obligation – to maintain financial and tax records as required by HMRC

  • Legitimate interests – to respond to enquiries, maintain business records, and use work samples in our portfolio where permission has been given​

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5.  How we use your information

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We use your personal information to:

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  • Respond to enquiries

  • Provide contracts and invoices

  • Arrange appointments and online meetings

  • Carry out the work you have requested

  • Maintain records for accounting and tax purposes

 

We will never sell or share your data with third parties for marketing purposes.

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6.  Sharing your information

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We share your data only where necessary. This may include:

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  • Professional bookkeeping or accounting services

  • Third-party software platforms used to deliver our services, such as Google Workspace and invoicing tools

  • AI-assisted tools, as described in our AI Tools Policy [link]

 

Only the minimum information required is shared in each case. We do not share your data with any third party for their own marketing purposes.

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7.  International data transfers

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Some of the tools we use – including Google and Anthropic (the provider of Claude) – are based outside the United Kingdom. Where your data is transferred outside the UK, we rely on appropriate safeguards such as the UK’s International Data Transfer Agreements or Standard Contractual Clauses to ensure your data remains protected.

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Further detail on how AI tool providers handle data is set out in our AI Tools Policy

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8.  Data storage and security

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Your data is stored securely within the software platforms and services we use to run our business. We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure.

 

We retain personal information only as long as necessary:

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  • Client and project records: for the duration of our working relationship and a reasonable period thereafter

  • Financial records: up to 7 years, as required by HMRC

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9.  Photography and portfolio use

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We may capture before-and-after screenshots or images of work completed for your business for use in our portfolio. We will always ask your permission before publishing any such material online or in print.

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10.  Cookies

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This website may use cookies to support basic analytics and improve your browsing experience. When you visit our website, a cookie banner will notify you of any cookies in use. No sensitive personal data is stored via cookies.

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11.  Your rights

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Under UK GDPR, you have the right to:

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  • Request a copy of the personal data we hold about you

  • Request correction of any inaccurate data

  • Request deletion of your data, subject to any legal retention obligations

  • Object to or restrict how we process your data

  • Withdraw consent, where consent was the basis for processing

  • Request that we transfer your data to another provider (data portability)

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Right to complain

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If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

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We would always welcome the opportunity to resolve any concerns directly – please contact us in the first instance.

 

12.  Changes to this policy

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This policy may be updated from time to time to reflect changes in law, technology, or our business practices. The latest version will always be available on our website. We will notify you of any significant changes where appropriate.

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13.  Contact

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If you have any questions about this policy or how we handle your personal data, please contact:

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Sophie Disley

Trading as: The Marketing Launch Company

Email: sophie@themarketinglaunch.co.uk

Website: www.themarketinglaunch.co.uk

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